Ignite CRM is an all-in-one CRM and marketing automation platform for small businesses. It captures leads from your website, ads, calls and social media, answers calls with an AI receptionist, sends automatic text and email follow-up, books appointments and collects reviews, so you close more business without adding staff.

Who is Ignite CRM for?

Ignite CRM is built for small businesses that rely on calls, texts and appointments to win work. Home services, contractors, law firms, real estate, restaurants and appointment-based retail all use it to capture more leads and follow up without adding staff.

Does it replace my current software?

It can replace several tools at once. Ignite CRM brings your inbox, booking, follow-up sequences, reviews and pipeline into one place, and connects with the calendar, accounting and marketing tools you already use. Start with what you need and grow from there.

How does the AI receptionist work?

The AI receptionist answers calls when you are busy or after hours, greets the caller in plain language, books appointments and routes urgent work. If a call is missed, it sends an automatic text back with a booking link so the lead never waits on voicemail.

What is missed call text back?

Missed call text back sends an automatic text message the moment a call goes unanswered. The text greets the caller, lets them know you will follow up and includes a booking link. It turns a missed call into a captured lead instead of a lost one.

How much does Ignite CRM cost?

Ignite CRM starts at $199 a month. Setup is tailored to your business and discussed on your demo call. Texts, calls and AI usage are billed by use, so you only pay for what your business actually uses as you grow.

How long does setup take?

We build and configure your CRM, phone, forms and automations for you. Timing depends on your business and how much you want connected. We discuss the plan and timeline on your demo call, then get you live.

Do I have to set it up myself?

No. We build and configure your CRM, phone, forms and automations for you. You book a demo, we map the setup to how your business already works, and we put it live. You focus on running your business while we handle the build.

What integrations does Ignite CRM support?

Ignite CRM connects with Google Calendar, Outlook, Gmail, Google Business Profile, Facebook, Instagram, WhatsApp, TikTok, Stripe, QuickBooks, Shopify, WordPress, Zapier, Make and many more, plus hundreds more through the app marketplace.

Can it help me get more reviews?

Yes. Ignite CRM automatically asks happy customers for a review at the right moment, texts them a direct link and lets you reply to feedback in one place. Your reputation builds while you keep working.

Will it work for my industry?

Ignite CRM is preconfigured for home services, contractors, law firms, real estate, restaurants and appointment-based retail. Templates for follow-up, booking and reviews fit the way your industry already works, and we tailor the setup to your business on the demo call.

Is my data private and secure?

Your CRM data lives in your own account, protected by your login. We set up access for your team and keep the system configured for your business. We can walk through any data or access questions on your demo call.

Frequently Asked Questions

Got questions about Ignite CRM?

Here are the most common questions small businesses ask before booking a demo. Ignite CRM is an all-in-one CRM and marketing automation platform that captures leads, answers calls with AI, follows up automatically and books more jobs. Pricing starts at $199 a month with setup done for you.

Choosing the Right CRM

The right CRM is the one your team actually uses. These answers help you decide whether Ignite CRM fits.

Most small businesses do not need more software. They need the software they already have to actually capture leads and follow up. Ignite CRM is built around that idea: one inbox, one calendar, one pipeline and automations that run whether or not someone remembers to follow up.

If you are losing leads to voicemail, to silence after a quote, or to evenings spent on data entry, the answers below explain how Ignite CRM addresses each of those.

Pricing and Setup

What it costs and how it gets built.

Pricing starts at $199 a month, with texts, calls and AI usage billed by use. Setup is tailored to your business and discussed on your demo call, so the final plan reflects the channels and automations you actually need. We build and configure the CRM for you rather than handing you a blank tool.

The demo call is where we look at your call volume and lead sources and give you a realistic estimate. You see the setup plan and expected usage before you commit.

See pricing →See how setup works →

AI, Calls and Follow-Up

The automations that do the work for you.

The AI receptionist answers calls when you cannot, books appointments and routes urgent work. Missed call text back sends an instant reply with a booking link so no lead is lost. Automated follow-up sequences text and email leads on your schedule until they book. Reminders cut no-shows, and review requests build your reputation at the right moment.

Together these features mean every lead is captured, every call is answered and every follow-up happens without your team having to remember to do it.

Still Not Sure?

The fastest way to know is a demo.

If your question is not here, bring it to the demo call. We will walk through your business, show you exactly how Ignite CRM would fit and answer anything specific to your industry, your tools and your follow-up process.

Getting Started and Support

From first question to live system, here is what to expect.

Getting started begins with a demo call. We learn about your calls, leads and follow-up, then build and configure your CRM, phone, forms and automations around how your business already works. You do not have to set it up yourself or learn a platform before it pays off. We put the system live with the automations already running, so the day you launch, leads start getting answered and followed up automatically.

Support does not end at setup. When a lead source changes, a new service launches or a seasonal campaign comes around, we help you adjust the automations so the system keeps working. Your CRM grows with your business instead of stalling it, and you always have a team behind it that knows your setup and can help you adapt as you go.