All-in-One CRM for Small Business

The Growth Engine for Small Businesses

Ignite CRM puts your leads, calls, texts, emails, booking and reviews in one place, then automates the follow-up so no customer slips through the cracks.

Built for home services, contractors, law firms, real estate, restaurants, retail, wellness and more.

Ignite CRM · Conversations
MA

Maria Alvarez

Home Services

Missed Call
Sorry we missed your call! This is Brightside Cleaning. How can we help?
Need a move-out clean Friday, 3 bedroom.
We have 9am or 1pm Friday open. Which works?
1pm please.
Appointment booked

What is Ignite CRM?

Ignite CRM is an all-in-one CRM and marketing automation platform for small businesses. It captures leads from your website, ads, calls and social media, answers calls with an AI receptionist, sends automatic text and email follow-up, books appointments, and collects reviews, so you close more business without adding staff.

Integrations

Integrates with the platforms you already use

Google CalendarOutlookGmailGoogle Business ProfileFacebookInstagramMessengerWhatsAppTikTokGoogle CalendarOutlookGmailGoogle Business ProfileFacebookInstagramMessengerWhatsAppTikTokGoogle CalendarOutlookGmailGoogle Business ProfileFacebookInstagramMessengerWhatsAppTikTok
LinkedInGoogle AdsStripePayPalSquareQuickBooksXeroShopifyWordPressLinkedInGoogle AdsStripePayPalSquareQuickBooksXeroShopifyWordPressLinkedInGoogle AdsStripePayPalSquareQuickBooksXeroShopifyWordPress
ZapierMakeSlackZoomGoogle MeetMicrosoft TeamsTwilioMailgunOpenAIZapierMakeSlackZoomGoogle MeetMicrosoft TeamsTwilioMailgunOpenAIZapierMakeSlackZoomGoogle MeetMicrosoft TeamsTwilioMailgunOpenAI

Plus hundreds more through our app marketplace, Zapier and Make.

The Cost of Doing Nothing

Does This Sound Familiar?

These are the everyday leaks that cost small businesses leads. Click a card to see how Ignite CRM fixes it.

Platform

Everything You Need to Grow, in One Platform

Six core capabilities that work together so every lead is captured, answered and followed up.

FEATURE 01

Lead capture and unified inbox

Every lead from your website, ads, calls, forms and social lands in one inbox. Reply by text or email from a single thread per contact, with full history and notes attached.

Inbox3 new
MA

Maria Alvarez Website form

2m

JC

James Carter Facebook ad

9m

KN

Kim Nguyen Google call

14m

FEATURE 02

AI receptionist and missed call text back

Our AI receptionist answers calls when you are busy or after hours, books appointments and routes urgent work. Missed calls instantly get a text back so no lead slips away.

Incoming call(803) 555-0118
AI

Thanks for calling Brightside Cleaning, how can I help?

Can I get a quote for Friday?

You
AI

Absolutely, I have 9am or 1pm open.

Appointment booked · Fri 1:00 PM
FEATURE 03

Automated follow-up (text and email sequences)

Build sequences that follow up by text and email on your schedule. New leads get an instant reply, then reminders and check-ins until they book, with no manual work from your team.

Follow-up sequenceAutomated

Day 0Text

Thanks for reaching out!

Day 1Email

Your quote is ready

Day 3Text

Any questions?

Day 7Email

Still interested?

FEATURE 04

Online booking and reminders

Let customers book straight into your calendar. Send automatic text and email reminders, confirmations and follow-ups that cut no-shows and keep your schedule full.

This week3 booked
MonMaria A.
Tue10:00
WedJames C.
ThuKim N.
Fri10:00
FEATURE 05

Reviews and reputation

Automatically ask happy customers for a review at the right moment, text them a direct link, and reply to feedback in one place. Build your reputation while you work.

Reputation4.9 avg

Thanks for choosing us! Mind leaving a quick review?

Leave a review

Fast, friendly and on time.

Maria Alvarez

Review request sent · 1 new 5-star review
FEATURE 06

Pipeline and reporting

See every lead by stage in a visual pipeline. Track where business comes from, which messages book jobs, and what to do next with reporting that is simple to read.

PipelineBooked this week: 12
New
LeadLeadLead
Contacted
Maria A.Maria A.Maria A.
Booked
Kim N.Kim N.
Won
James C.
Leads by source
Website
Google
Facebook
Referral

Industries

CRM Built for Your Industry

Preconfigured for the way your business already works, with templates for follow-up, booking and reviews.

Process

How Ignite CRM Works

From your first demo to your first automatically answered lead.

  1. 1

    Book a demo

    Tell us about your business and the calls, leads and follow-up you want to capture.

  2. 2

    We set it up for you

    We build your CRM, phone, forms and automations around how your business already works.

  3. 3

    Leads get answered

    Leads start getting answered and followed up automatically, and you book more jobs.

Testimonials

What Clients Say About Working With Us

Google Review
I refer every single customer that I know to Ignite Creative. They have done an amazing job for our organization as well as every payment professional that I refer to them. I'm so honored to be working with them on a regular basis and look forward to many more years of success in our partnership. None of our customers have ever called with an issue that they couldn't address, fix or automate. When you're working with them, you're working with the best

Steven Morris

Client and referral partner of Ignite Creative Solutions

Google Review
I've had the opportunity to work closely with Melissa, and I can confidently say her level of professionalism is unmatched. She has a rare talent for creating CRM systems that are not only powerful but incredibly intuitive. Watching her build out custom solutions that simplify complex processes and drive real business results has been seriously impressive. If you're looking for someone who truly understands how to streamline your operations and help you scale, Ignite Creative is the partner you want in your corner. Melissa doesn't just set up systems—she designs strategy-backed engines for growth. Highly recommend checking this out if you're ready to stop piecing things together and start running your business like a pro.

Travis Ang

Referral partner of Ignite Creative Solutions

Google Review
Exceptional service and support from my CRM provider, consistently going above and beyond to meet our needs.

Michael S.

Merchant services client of Ignite Creative Solutions

Pricing

Simple Pricing

Starting at $199 a month. Setup is tailored to your business and discussed on your demo call. Texts, calls and AI usage are billed by use.

FAQ

Small Business CRM FAQ

Stop Losing Leads. Start Growing.

Book a demo and see how Ignite CRM captures every lead, answers every call and follows up for you.

BOOK A DEMO

No credit card. We set it up for you.

https://grow.ignitecreative.co/